FAQs and Policies

  • A non-refundable deposit is required to secure your order.

    No refunds will be issued for deposits made.

  • We understand that unforeseen circumstances may arise. If you need to change the date of your order, please contact us as soon as possible. While we cannot guarantee availability on your new date, we will do our best to accommodate your request.

  • If you must cancel your order entirely, we kindly ask for a minimum notice of 2 weeks prior to the scheduled pickup or delivery date.

  • Yes we deliver! We do delivers to all locations in the GTA (and beyond). The minimum order for Delivery is between $25 – $50 depending on delivery zone. Delivery Fee depends on destination.

  • Nikki’s Cakes is located in North York. Exact address will be provided after order confirmation.

  • Yes! We do have gluten free options available.